In today’s busy business environment company network documentation is typically non-existent or ridiculously outdated. Documentation is important in quickly resolving problems that can arise in a network environment.
We organizes and maintain documentation for our customers and makes the documentation available onsite.
Our documentation process is thorough and a small sample of what it encompasses is listed below:
Business Applications - Database design, data table structures, system reports.
Licensing – Audit of software and license being used.
Network Documentation - Topology diagrams, wiring diagrams for routers and switches, configurations and parameter settings, IP addresses and server rack layouts.
Policies – Internet and email codes of conduct and AUPs, instant messaging, password requirements.
Procedures - Data backup and restoration, disaster recovery, user ID administration.
Server and Desktop Documentation - System configurations, parameter settings, software license being used, and hardware configurations.
User Documentation – User and training manuals and guidelines.